Privacy Policy
1. Information We Collect
At GXG Trading, we collect various types of information to provide and improve our services to you:
- Personal information: Name, username, gender, DOB, nationality
- Contact details: Email, phone, address
- Government IDs: Passport, national ID, driver license
- Proof of residence, income, and source of funds
- Economic profile: Assets, income, employment status
- Education, employment, and professional details
- Trading data: Experience, risk tolerance, trade history
- Account and transaction data: Deposits, withdrawals, transaction history
- Profile preferences and survey responses
- Tax-related information (TIN, tax residency)
- Publicly available information and online identifiers
2. How We Use Your Data
Your data is essential for us to provide our services effectively and securely:
- To provide trading services and maintain your account
- To comply with regulatory and legal requirements
- To verify your identity (KYC procedures) and prevent fraud
- To improve platform functionality and user experience
- To communicate important updates and information about our services
We process your data based on legal grounds including contract performance, legal compliance, and legitimate interests.
3. Sharing Your Data
We value your privacy and are transparent about how we share your information:
- Data may be shared within the Company group for operational purposes
- Data may be shared with regulatory authorities if required by law
- We may share information with service providers who assist in our operations
- In case of business transfers, your data may be transferred to new ownership
We do not sell your personal data to third parties for marketing purposes.
4. Security of Your Data
Protecting your data is our top priority. We implement robust security measures including:
- Encryption of sensitive data in transit and at rest
- Secure storage systems with limited access
- Regular security audits and vulnerability assessments
- Multi-factor authentication for system access
Users are responsible for protecting their account credentials. Please use strong passwords and enable two-factor authentication when available.
5. Regional Restrictions
Due to regulatory requirements, our services are not available to residents of certain jurisdictions:
USACanadaAustraliaIranNorth KoreaUnited KingdomEU Countries
We continuously monitor regulatory changes and update our restricted jurisdictions accordingly.
6. User Rights
You have certain rights regarding your personal data:
- Right to access your personal data
- Right to request correction of inaccurate information
- Right to request deletion of your personal data
- Right to restrict or object to processing of your data
- Right to data portability
Requests to exercise these rights are processed in accordance with applicable data protection laws. Please contact our support team to submit a request.
7. Amendments to Privacy Policy
GXG Trading may update this Privacy Policy periodically to reflect changes in our practices, services, or legal requirements.
- We will notify users of significant changes through email or platform notifications
- The updated policy will be posted on our website with a revised "Last Updated" date
- Continued use of our services after changes constitutes acceptance of the updated policy
We encourage you to review this policy periodically to stay informed about how we protect your information.
